“Having had experience with community Nursing with other larger organizations I have found Infinity to be a breath of fresh air in attending my 97 year old mother’s Level 4 Package.
My mother is a very independent Polish lady with dementia who was very resistant to accepting help. Infinity have been integral in her acceptance of assistance in all areas of care. Their scheduling is second to none sending us emails each week so we know who is visiting and the time of visit.
They are always on time and will let us know of any schedule changes. They are always available to discuss issues and care planning. Phone calls texts and emails are always answered promptly and professionally. A high standard of care and empathy is provided by all the staff members.”
Tess | Infinity client
“Being fortunate to have been a carer with Infinity Homecare since its conception, I have witnessed it blossom.
As the office is within the Laguna Retirement Village, it feels like I am a member of a huge family. It is warming to know that our lovely clients and wonderful carers may only be a ‘hello how are you’ or a cheery wave away.”
Judy | Personal Care Worker
“I love working at Infinity Homecare and listening to all of the elderly’s stories, seeing their smiles when you walk in to do their service. The management are lovely and so welcoming and always stop to say hello and have a chat. Everyone is so friendly. I love going to work.”
Sheree | Personal Care Worker
“When Renee announced that Laguna were going to facilitate the addition of an aged care service, we realised that to succeed, such a service would have to be run with integrity, compassion and leadership, in fact, be under good management. As Shelagh and I already had many years of experiencing life in Laguna under just such management, we were immediately interested and knew that such an enterprise would be successful. And so indeed it has turned out to be!
We joined Infinity Homecare some four years ago. As our needs grew, our family helped us more and more, and Infinity assisted, not only with routine care, but with moral support and individual medical services. The teamwork of all the staff has helped in the complex task of matching client needs with staff availability on a day to day basis. The onerous procedures of acquiring disability aids and personal items were taken care of by staff as well. The regular reports regarding individual financial matters are of great help.
Infinity has always n1ade communication quick and efficient, ensuring that rosters and appointment times are clear, ai1anging regular meetings to clarify needs and plan services. This has meant that we feel happy to raise any needs or concerns that may arise and confident we will be heard. Thank you Infinity.”
Don Maguire and family | Infinity client
“I have been a Personal Carer for 10 years and the last three years I have been employed by Infinity Homecare.
I am so proud to work for this fantastic Organization. We have really supportive Management, great team members and our Clients are amazing.
It truly is a happy place to work, I sincerely recommend Infinity Home Care to anyone seeking a Home Care Package for family or a loved one.”
Lisa | Personal Care Worker
“Infinity is a like a family, we have one goal to make our clients lives as happy and as carefree as possible.
Our clients love our visits as much as we do. Our aim is to empower them by not to taking away their independence but to allow them to continue living safely in the comfort of their own home.
I would even recommend Infinity to my own family as I know our care and dedication is far superior to any provider on the coast.”