applying for care


Infinity Home Care can provide a range of services from the most basic level, such as help with housework, through to the more involved care needs demanded by complex health conditions.

Depending on your circumstances and My Aged Care’s assessment Infinity’s in-home care services can be provided through either Home Care Packages, or via Privately Funded Services.

If you need help accessing Home Care Services please call Infinity now on the number below

How to apply for a Support Package

You can apply for Government support packages (CHSP & HCP) once you turn 65 years of age, or from 50 years of age if you identify as an Aboriginal or Torres Strait Islander.

1. Contact My Aged Care

First of all you must contact My Aged Care by calling 1800 200 422 to find out which government support is most appropriate for your situation. You can call anytime between Monday-Friday 8am-8pm and Saturdays 10am-2pm.


2. home care assessment

After the My Aged Care phone assessment, you will receive a home visit from an assessor to understand the level of help that you require. Sometimes the assessor may recommend you access the Commonwealth Home Support Program (CHSP) while the Home Care Package (HCP) is being processed.


3. Contact us at Infinity

After you have been visited and assessed by the Aged Care Assessment Team (ACAT) you will be advised as to the government funded support you are eligible for. You will then need to contact a Home Care Services provider, like Infinity Home Care, to provide you with the services you require.

If you find the whole process too overwhelming, Infinity Home Care can help you. We can assist you to register with My Aged Care for an Aged Care Assessment, help you through your assessment, and work with you to understand the services you need to help you reach your goals.

Infinity Home Care offers a free 30 minutes session with our Onboarding Consultant to support you in navigating the Myagedcare website.  Contact the office to arrange a session.

offices located at

13-21 Lake Weyba Drive
Noosaville QLD 4566