testimonials
“Having had experience with community Nursing with other larger organizations I have found Infinity to be a breath of fresh air in attending my 97 year old mother’s Level 4 Package.
My mother is a very independent Polish lady with dementia who was very resistant to accepting help. Infinity have been integral in her acceptance of assistance in all areas of care. Their scheduling is second to none sending us emails each week so we know who is visiting and the time of visit.
They are always on time and will let us know of any schedule changes. They are always available to discuss issues and care planning. Phone calls texts and emails are always answered promptly and professionally. A high standard of care and empathy is provided by all the staff members.”
Tess | Infinity client
“When Renee announced that Laguna were going to facilitate the addition of an aged care service, we realised that to succeed, such a service would have to be run with integrity, compassion and leadership, in fact, be under good management. As Shelagh and I already had many years of experiencing life in Laguna under just such management, we were immediately interested and knew that such an enterprise would be successful. And so indeed it has turned out to be!
We joined Infinity Homecare some four years ago. As our needs grew, our family helped us more and more, and Infinity assisted, not only with routine care, but with moral support and individual medical services. The teamwork of all the staff has helped in the complex task of matching client needs with staff availability on a day to day basis. The onerous procedures of acquiring disability aids and personal items were taken care of by staff as well. The regular reports regarding individual financial matters are of great help.
Infinity has always n1ade communication quick and efficient, ensuring that rosters and appointment times are clear, ai1anging regular meetings to clarify needs and plan services. This has meant that we feel happy to raise any needs or concerns that may arise and confident we will be heard. Thank you Infinity.”
Don Maguire and family | Infinity client
“I have been a Personal Carer for 10 years and the last three years I have been employed by Infinity Homecare.
I am so proud to work for this fantastic Organization. We have really supportive Management, great team members and our Clients are amazing.
It truly is a happy place to work, I sincerely recommend Infinity Home Care to anyone seeking a Home Care Package for family or a loved one.”
Lisa | Personal Care Worker
offices located at
LAGUNA ESTATE RETIREMENT VILLAGE
13-21 Lake Weyba Drive
Noosaville QLD 4566
